Our objective in hiring M Pack Packers and Movers for their international relocation services was to ensure a stress-free, safe, and efficient move from India to our new home abroad. We were relocating with a full household of furniture, electronics, kitchenware, clothes, and personal valuables, and we needed a professional moving company that could handle every step of the process — from expert packing to customs clearance and final delivery overseas. International relocation involves complex documentation, shipping logistics, and strict handling requirements, so choosing the right partner was critical. After evaluating multiple companies, we chose M Pack Packers and Movers for their experience, global partnerships, and consistent track record in overseas moving services.
What did you enjoy the most during your collaboration?
The best part was their comprehensive, start-to-finish service. From the first consultation, the M Pack team explained every detail of the relocation process — including available freight options (air cargo for speed, sea freight for cost efficiency), insurance coverage, customs regulations for our destination country, and estimated delivery timelines. They conducted a pre-move survey to assess the volume of goods, understand our specific needs, and give a fair, transparent quotation.
On the packing day, the team arrived with export-quality packing materials. Large furniture items were disassembled and carefully wrapped with bubble wrap and foam sheets, ensuring they would not get scratched or damaged. Fragile items like glass tables, mirrors, and decorative pieces were double-padded and packed in wooden crates for maximum protection. Electronics such as TVs, computers, and kitchen appliances were placed in sturdy boxes with anti-static and shock-absorbing materials. Each box was labeled with its contents and destination room to simplify unpacking at the new location.
They also managed all customs paperwork — including inventory lists, export declarations, and certificates of origin — ensuring compliance with both Indian customs and the rules of our destination country. Their knowledge of customs clearance procedures saved us from potential delays and unnecessary extra charges.
During transit, we were able to track our shipment in real time through their tracking system, which updated us at key stages. This transparency gave us peace of mind, knowing exactly where our belongings were at all times.
On arrival, their overseas partner received the shipment, completed the import clearance process, and arranged final delivery to our home. The unloading crew was just as professional — carefully carrying items inside, reassembling furniture, and placing boxes in the correct rooms. The entire process was smooth, and nothing was lost or damaged.
Are there any areas for improvement?
The only improvement we could suggest would be to create a customer portal where clients can view shipping progress, upload necessary documents, and download receipts or customs forms in one place. While their communication via email and phone was excellent, a dedicated dashboard would make the process even more convenient.
Which service did the agency provide you with?
Full International Relocation Services — including:
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Pre-move survey and consultation
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Export-grade packing and secure loading
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Sea and air freight booking
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Customs documentation and clearance
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Real-time shipment tracking
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Overseas delivery, unpacking, and furniture reassembly
Would you recommend this agency?
Absolutely. If you’re relocating internationally — whether for work, study, or personal reasons — M Pack Packers and Movers is the right choice. Their professionalism, expertise, and customer-focused service make them one of the most reliable companies for international household relocation.
International Relocation Services
Relocating to another country is a huge life event that can be stressful and overwhelming. M Pack Packers and Movers made our international move easy and worry-free. They took complete responsibility for our belongings, ensuring they were packed with care, shipped securely, and delivered on time.
Their team was polite, skilled, and incredibly organized at every stage. They kept us informed, handled all the paperwork, and resolved any potential challenges before they became problems. The combination of top-notch packing, accurate documentation, safe transportation, and timely delivery proved that they are experts in the field of global moving services.
We are extremely satisfied with their service and will happily use them again for any future moves, domestic or international. For anyone searching for international relocation services that are dependable, transparent, and efficient, M Pack Packers and Movers comes highly recommended.
